Solution Center

You’re speaking to our techs, not to our answering service.

Superior’s Solution Center offers unparalleled service to our customers, and is conveniently available to assist your team through remote access or onsite.  Our expert technicians and engineers are trained to ensure that your business systems run seamlessly, and are there to assist—whether it’s a single “how to” or a system-wide question.

You’ll never have to worry about an IT issue going unsolved with our Solution Center. Our IT techs are all in-house and they’re the ones who directly answer your calls—there’s no automated system or games of phone tag. And, all inquiries are tracked via a ticketing system, which provides you and our teams with emailed updates on the status of the resolution.

Eliminate business interruptions by choosing our Solution Center. Our professional teams are there to guide you every step of the way at any time of day.

The Support
The Support
Our solution center is just that: a solution. Support teams of engineers answer your calls personally, and are eager to help you troubleshoot your IT issues.
The Features
  • On-demand support
  • One-to-one engineer access
  • Uptime monitoring
  • System training
  • Hardware optimization
  • Managed Security
  • Consulting Services
  • Architectural Planning and Implementation
The Service
The Service
The best part of our updates and maintenance is that you won't be interrupted while they're happening. Superior handles almost all of our maintenance proactively, so that your day-to-day isn't affected. But, should you need assistance, our system engineers are ready to take the call.
The Features
  • Trouble Ticket & Conflict Resolution
  • Scheduled Proactive Maintenance
  • Business Application Management
  • Business System Management
  • Managed Security
  • Consulting Services
  • Architectural Planning and Implementation

Some Resources for You

Solution Center Overview

Explore our solution center services and company overview with this brief one-page handout.